Category: QA Strategy

  • Testing Salesforce Agentforce 360

    Testing Salesforce Agentforce 360

    Agentforce 360 marks the start of the agentic enterprise. This article explores how Testing Salesforce Agentforce 360 helps teams build trust, reliability, and safe autonomy.

  • Testing Salesforce Agentforce IT Service

    Testing Salesforce Agentforce IT Service

    Salesforce is transforming IT support with Agentforce IT Service, an AI-powered helpdesk inside Slack. This article explores how testing Salesforce Agentforce IT Service builds trust, reliability, and measurable quality in the era of autonomous systems.

  • Salesforce Well-Architected Is Back

    Salesforce Well-Architected Is Back

    Salesforce is bringing back its Salesforce Well-Architected program at Dreamforce 2025. The revival marks a renewed focus on architecture-driven quality, stronger testing foundations, and sustainable Salesforce delivery.

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